LibAnswers

Library Material Delivery

Library Material Delivery grants Iowa State students, faculty, and staff access to thousands of books, CDs, movies, and bound journals. 

How to request

Ready to make a request? Check out our step-by-step order instructions here.

Shipping

After requesting an item, patrons will receive a confirmation email with details about the requested item(s) and the address. (Note: we cannot ship library material to campus addresses) Items are shipped via USPS within 1 business day of submitting a request. Requests submitted after noon on Friday will be shipped the following Monday.

Items can be shipped to locations in the U.S. (including Alaska and Hawaii), Canada, and Mexico. Delivery times may vary based on location. All items are shipped free of charge.

Delivery

Upon delivery, your package will include all requested item(s). Please keep the packaging in case it's needed for returns. Patrons should contact the Main Service Desk to obtain a return label.

Returns

To view your return date, click on My Library Card, located in the upper-right corner of lib.iastate.edu.

If a return label is needed for items previously checked out, please contact the Main Service Desk at circdesk@iastate.edu.

Contact

To check on the status of your item or for general questions, please contact our Main Service Desk at circdesk@iastate.edu or 515-294-3961.