LibAnswers

You can get access to books and articles not owned by the University Library and also order scans of items the library owns in print through Interlibrary Loan and Document Delivery (ILL & DD). 

Articles

In most cases if you cannot access an article through the library then you will need to place an Interlibrary Loan request.  

Tips for a successful - and quick - ILL article request:

• Include as much information as possible, especially if you think it may be hard to track down.
• Include the publishing journal's ISSN (International Standard Serial Number) in the request. You can usually locate a journal's ISSN on the journal's homepage.
• Include the article's DOI (Digital Object Identifier). DOI's all start with "10." and may be included in citations, on the publishing journal's website, and in databases.

Books and Book Chapters

If the library has a hardcopy available then you can request the book or check it out. If you only need a few pages or a chapter from a book then you may place a Document Delivery request - library staff will scan the requested pages and deliver them to you as a PDF. This is done using the same form as an ILL request.

If the library does not have a hardcopy or ebook available then you can place an Interlibrary Loan request.  Please be aware that ILL book requests are shipped by mail and you should expect delivery time to be in days, not hours.